Lynda Field's Course Downloads
Frequently Asked Questions
To make using one of Lynda's eCourses or eGuides as straightforward as possible here is a list of frequently asked questions. If you don't find answers to your questions here and have any problems with the ordering or downloading of an eCourse or eGuide please contact
admin@lyndafield.com
1) What is an eCourse or eGuide?
2) What format is used?
3) What is so good about ebooks?
4) How do I buy an ecourse or eGuide?
5) Do I need a special software?
6) Can I read an eCourse or eGuide on my Macintosh?
7) Is it safe to download eCourses or eGuides?
8) Can I order eCourses or eGuides by phone?
9) Can I order multiple copies of an eCourse or eGuide at once?
10) Do I have to pay delivery charges or taxes for eCourses or eGuides?
11) Do I have to be connected to the Internet to read my eCourse or eGuide?
12) Can I pay for an eCourse or eGuide with a cheque?
13) Can I purchase an eCourse or eGuide as a gift?
14) How long will it take to download an eCourse or eGuide?
15) Can I print my eCourse or eGuide or pass it on to someone else?
16) What is the return policy for eCourses or eGuides?
17) What if I have trouble downloading an eCourse or eGuide?
1. What are eCourses and eGuides?
An eCourses or an eGuides are booklets published by Lynda Field Associates in electronic file format. These publications have been specially prepared for this web site and can only be purchased from this site.
2. What file format is used?
The eCourses and eGuides are digital files known as PDFs. The course materials and eGuides are specially designed to be read on computer screens, or other devices that are capable of reading an Adobe Acrobat file known as a PDF.
3. What is so good about eCouses and eGuides?
eCourses and eGuides are a fast, convenient and great value way to buy, read and keep the information that want. They can be downloaded in seconds and saved on a single small computer.
4. How do I buy an eCourse or eGuide?
Have a look at the eCourses and eGuides at
www.lyndafield.com . Choose the title you want and follow the simple instructions on-screen to purchase and download the title.
5. Do I need any special software to read an eCourse or eGuide?
No, to read an eCourse or eGuide you will need a computer that can be connected to the Internet and able to receive email. This might be a pc, laptop or certain model of handheld computer. You will also need to have installed and activated Adobe Acrobat software (this software will usually be already installed). Doing this will only take a few minutes and it is free!
If you do not already have this software you can download free of charge by clicking on the following link:
Adobe Acrobat
6. Can I read eCourses and eGuides on my Macintosh?
Yes, both Adobe Acrobat Reader works on the Macintosh operating system.
7. Is it safe to download an eCourse or eGuide?
Yes. You will not download a computer virus or any other malicious file when you download an eCourse or eGuide Adobe readers have built-in security and encryption features to protect against copyright violations.
8. Can I order eCourses or eGuides by phone?
Because these are digital products, they can only be ordered online.
9. Can I order multiple copies of an eCourse oreGuide at once?
No. Because it is not possible to buy an eCourse or eGuide for another person you will only need one copy.
10. Do I have to pay delivery charges for ebooks? What about taxes?
You do not have to pay delivery charges for eCourses or eGuides. However VAT is payable on digitally downloaded products and will be added to the total price of your order.
11. Do I have to be connected to the Internet to read my eCourse or eGuide?
No. Once you have paid for and downloaded your ebook you can read it offline without being connected to the Internet.
12. Can I pay for an ebook with a cheque?
Yes - eCourses and eGuides can be purchased from this web site with a credit or debit card or a cheque - just follow the opnscreen instructions for your chosen payment method.
13. Can I purchase an ebook as a gift?
At this time, eCourses and eGuides cannot be sent as gifts.
14. How long will it take to download an eCourse or eGuide?
The download time depends on the size of the ebook you order and the speed of the modem on your computer. Download times for an average-sized eCourse or eGuide according to connection speed vary between 2 seconds for a broadband connection and 1 minute for a 28.8k modem.
15. Can I print my eCourse or e Guide?
As a purchaser of an eCourse or an eGuide you are granted a single user license and you are entitled to print one copy for your personal use.
16. What is the return policy for eCourses or eGuides?
All eCourses and eGuides are non-returnable. For more information please read the Terms and Conditions of Sale and Purchase.
17. What if I have trouble downloading an eCourse or an eGuide?
If you have trouble downloading these publications please email
admin@lyndafield.com